In practice, faults and downtimes at production plants are still often reported by telephone, e-mail or by open outcry. The man at the machine cannot reach the responsible maintenance coordinator, who in return complains that he cannot get his job done because he receives X calls per hour. Process optimization is impossible because the process itself has not been opened digitally. Downtimes are extended because of unnecessary communication, reaction and coordination times.
With our web-based fault notification system you can report faults and downtimes in a user-friendly way from your computer or mobile device. They will be displayed in real time in DIVA™ DYNAMICS and on DIVA™ GO. The feature “bottleneck machines” ensures that fault messages with high priority are color-coded and always appear at the top of your work order list.